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Order Process & Returns

 

Please Note that All artwork takes time. Production process on canvasses/trays/ customized fashion is 7 - 14 working days and 2 - 3 working days for delivery. 

 

Production process on cushions are 12 - 18 working days and 2 - 3 working days for delivery. All cushions come standard as a 1 side print. For double sided prints or bigger size cushions please contact me. 

 

All custom ordered/ commissioned canvases will not be refunded and a 75 % deposit is required. Delivery charges are not included in the artwork price and can be collected from me. A cancellation fee will be charged and/or deposit will not be refunded for all cancelled orders after being started

 

All custom/ personlized cushions will not be refunded or exchanged unless there is a defect in the quality of material or is damaged.

 

All cushion orders will not be refunded or exchanged unless there is a defect in the quality of material or is damaged. All cushion covers go through a series of quality checks before it is sealed and shipped off. If the correct design and size that was ordered by you and delivered successfully, it will not be refunded unless there is a mistake on my side. 

 

Shipping fess are not included in the prices and will vary depending on location. For any shipping queries, international or local, please contact me. You are welcome to arrange for your own shipping or collection